Below FAQ are some common concerns of our clients before or after purchasing throw pillows.
If you have other questions, please just send it to care@villapillows.com.

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Shipping | Returns | Handling

To your order, cheers! Please allow one to five days for processing an order after it has been received. This time adds a grace period in case your purchase needs to be changed and enables us to package your goods safely.

Great question!

You, our cherished customer, will receive a tracking number after processing is finished via email or text. We typically ship within four to nine business days.

Yes, please fully read our refund policy for the fastest response to save you time:

Upon receiving a return inquiry, we will offer easy tests to validate the item and cause for return. We can expect this to take up to five days.

No, we do not currently offer customization services. Nobody can predict the future!

We are sorry, but at this time we are unable to ship worldwide. We only ship with-in the USA.

After the item has been successfully delivered, customers have 30 days to submit a return.

Order processing does, in fact, provide a window of four to six hours for order modifications and cancellations. over periods of high volume or over the holidays, this can alter.
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